Frequently Asked Questions
General questions about care
What does in-home care mean?
In-home care involves a caregiver supporting elderly people in their daily lives within their familiar surroundings. This includes, for example, help with household chores, support with structuring the day, shared activities, or companionship in everyday life. The goal is to enable seniors to live as independently as possible in their own homes. What tasks does a caregiver perform? A caregiver provides support in daily life and can, for example, take on the following tasks: • Support with household chores • Meal preparation • Accompanying on walks or appointments • Assistance with structuring the day • Companionship and conversation • Support with everyday tasks The exact division of tasks is agreed upon individually between the family and the caregiver. Is medical care part of the care provided? Home care primarily includes support with daily living activities and does not include medical nursing services. Medical care, such as injections or medical treatments, is generally provided by outpatient nursing services. Questions about placement through Senioris24: How does placement through Senioris24 work? Senioris24 helps families find a suitable caregiver. After a non-binding inquiry, we first discuss the individual situation and care needs. We then help find suitable caregivers whose profile matches the family's needs. How long does it take to find a caregiver? In many cases, a suitable caregiver can be found within a few days to a few weeks. The exact duration depends on the individual situation and the desired requirements. Can I meet the caregiver beforehand? Yes. Generally, there is an opportunity to meet the caregiver and clarify any questions before the care begins. Only then can you calmly decide whether the care is right for you.
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What happens if the caregiver isn't a good fit?
Should it become apparent during the course of the care that the caregiver isn't suitable for the situation, we will support you in finding an alternative care solution.
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Questions about costs and organization
What does in-home care cost?
The costs depend on various factors, such as the level of care required, the caregiver's language skills, and the scope of their duties. In practice, monthly childcare costs often start at around €1,800. Is there financial support available? Yes. If a care level has been officially recognized, families can utilize various benefits from long-term care insurance, for example: • Care allowance • Respite care benefits • Short-term care benefits. Additionally, care costs can often be claimed as a tax deduction. Does the caregiver need a separate room? Yes. A separate room should be available for a caregiver to provide support in the home. This ensures a comfortable living situation for everyone involved.
.How long does a caregiver stay? The duration of an assignment can vary and is individually agreed upon. Caregivers often stay for several weeks or months before a change occurs. Who organizes the caregiver's travel? The caregiver's travel is organized and transparently coordinated. Transportation costs are generally up to €180 each way, although only the actual costs are charged.